In-Store Pickup Policy

Pickup Requirements

Orders designated for in-store pickup may only be picked up by the person whose name appears on the order.

At the time of pickup, the customer must present:

  • A valid government-issued photo ID for identity and age verification; and
  • The order confirmation or pickup confirmation email.

The name on the identification must match the name associated with the order. Orders will not be released if we are unable to verify the customer's identity or age.

Proof of Legal Age Required

PROOF OF LEGAL AGE IS REQUIRED FOR ALL IN-STORE PICKUP ORDERS.

Customers must meet the applicable legal age requirement to purchase or receive age-restricted products.

Valid government-issued photo identification must be presented at the time of pickup. No age-restricted order will be released without successful age verification.

Please do not place an order for in-store pickup if you do not meet the applicable legal age requirement.

Pickup Availability

Please wait until you receive a pickup confirmation email before visiting the pickup location. An order confirmation does not necessarily mean that your order is ready for pickup.

Pickup availability and processing times may vary. Please refer to your pickup confirmation for the applicable location and instructions.

Unclaimed Orders

Orders that are not picked up within the applicable pickup period may be cancelled or otherwise handled in accordance with our Return and Refund Policy.

If you are unable to pick up your order within the expected timeframe, please contact SAZI Customer Service for assistance.

Thank You

Thank you for your cooperation and for helping us maintain responsible age-verification procedures.